My iPad Air has frozen and will not shut down
My iPad Air just froze and I am unable to shut it down to reboot
iPad Air Wi-Fi, Cellular
me three
4 replies
You can force restart your ipad
Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears
IT was completely frozen so I could not do that....however I finally held the off and home buttons together long enough to reset it. But thanks anyway.
If force restart is not working you can reset to factory setting to iPad by follwing way but it will be erase your all data
- First make sure you have a USB 2.0 connection cable and the latest version of iTunes installed
- Connect the iPad to your Mac or PC and launch iTunes
- In the Devices section click on the iPad icon then the Summary tab and then click on the Restore button
- When prompted, click on Back Up to back up all your iPad's media and settings
- Then click on the Restore button
- This will restore your iPad to its factory settings and install the latest version of the iPad operating software. Once this is completed, the iPad will restart
- You can now restore all your iPad's media and settings from the most recent back up then click Continue. Your iPad should now be up and running again...
My iPad Air has frozen and will not shut down