Kernel Panic - Why is it happening?
I have suddenly experienced a kernel panic on my Macbook Air mid 2012 today
Running OS X 10.8.5
Can anyone figure why? Suddenly the screen froze and the computer restarted with the message "Your computer restarted because of a problem".
I was browsing the internet on Firefox at the time it happened and had MS Word and Preview open.
The report is here, I could only get this report after logging in as the Administrator Account. My external hard drive used for Time Machine is now not working and can't be repaired by Disk Utility :-(
Thanks in advance for any insights as to why this happened.
Anonymous UUID: 551C960E-D743-FF7F-48D3-DC008E7A30AC
Wed Jul 29 18:10:49 2015
panic(cpu 2 caller 0xffffff800885d117): "complete() while dma active"@/SourceCache/xnu/xnu-2050.48.19/iokit/Kernel/IOMemoryDescriptor.cpp:255 9
Backtrace (CPU 2), Frame : Return Address
0xffffff812c68bb60 : 0xffffff800841d6d6
0xffffff812c68bbd0 : 0xffffff800885d117
0xffffff812c68bc10 : 0xffffff7f88a16a7c
0xffffff812c68bc60 : 0xffffff7f88a15400
0xffffff812c68bd00 : 0xffffff7f88a13a34
0xffffff812c68bd30 : 0xffffff800852767b
0xffffff812c68bdb0 : 0xffffff80085193cd
0xffffff812c68be00 : 0xffffff800850f3a9
0xffffff812c68be50 : 0xffffff800877eaae
0xffffff812c68bef0 : 0xffffff800877ec40
0xffffff812c68bf50 : 0xffffff80087e986a
0xffffff812c68bfb0 : 0xffffff80084cf8a3
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f88a09000->0xffffff7f88a2dfff
BSD process name corresponding to current thread: diskmanagementd
Mac OS version:
12F2542
Kernel version:
Darwin Kernel Version 12.6.0: Wed Mar 18 16:23:48 PDT 2015; root:xnu-2050.48.19~1/RELEASE_X86_64
Kernel UUID: 3E1B7058-5CFD-38F3-8B25-4CCD9B29F764
Kernel slide: 0x0000000008200000
Kernel text base: 0xffffff8008400000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 920494802868
last loaded kext at 79594768010: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f88ea0000, size 20480)
last unloaded kext at 201206390767: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8a092000, size 8192)
loaded kexts:
com.symantec.kext.SymAPComm 12.2f1
ng.uds.netusb.controller 1.59
com.seagate.driver.PowSecLeafDriver_10_5 5.2.6
com.symantec.kext.ips 3.5f1
com.symantec.kext.ndcengine 1.0f1
com.symantec.kext.internetSecurity 5.2f1
com.seagate.driver.PowSecDriverCore 5.2.6
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.7f6
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.13.14
com.apple.driver.ApplePlatformEnabler 2.0.7d2
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.1.6
com.apple.driver.AppleIntelFramebufferCapri 8.1.6
com.apple.iokit.IOUSBAttachedSCSI 1.0.4
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleUSBXHCI 635.4.0
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2.4
com.apple.driver.IOBluetoothHIDDriver 4.1.7f6
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f6
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.iokit.IOSurface 86.0.5
com.apple.iokit.IOBluetoothFamily 4.1.7f6
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAcceleratorFamily 74.19
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.CoreStorage 296.18.2
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.4
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 346
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.5f9
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434353153364D465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 6.1.7f5 15859, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x14100000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 9
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
MacBook Air, OS X Mountain Lion (10.8.5)