rjlee@work
Level 1 (4 points)
Mac OS X

Q: How many users can I support with Apple Remote Desktop

Hi.

 

If I purchase the Unlimited Managed System Edition of Apple Remote Desktop from the App store, how many users can I support. Is it really an unlimited amount?

 

I have read in places that I need to buy a licence for each user I want to support too. Is this correct? Where can I find pricing and Licencing details on ARD

 

Thank you.......Roly.

OS X Mavericks (10.9.2)

Posted on Jul 29, 2015 4:20 AM

by Antonio Rocco,Solvedanswer
Antonio Rocco Antonio Rocco
Level 6 (10,616 points)
Desktops
A:

The version of ARD on the App Store is for unlimited systems and it really does mean what it says. At least in my experience it does.

 

Not sure where you're getting your information from regarding a licence for each user you want to support? My experience of ARD goes back to 2004 (Version 2) and I don't recall needing a client license then or since? Up until the advent of the App Store you used specific disk media to install the administration software as the client was (and still is) part of the OS anyway. The installer media could be purchased with two available 'options'. One allowing management of up to 10 clients (with a unique serial number on installation) and the other (again a unique but different serial number) for unlimited clients.

 

Does this help?

Posted on Jul 29, 2015 5:17 AM

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rjlee@work

Q: How many users can I support with Apple Remote Desktop

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  • by Antonio Rocco,Solvedanswer

    Antonio Rocco Antonio Rocco Jul 29, 2015 5:17 AM in response to rjlee@work
    Level 6 (10,616 points)
    Desktops
    Jul 29, 2015 5:17 AM in response to rjlee@work

    The version of ARD on the App Store is for unlimited systems and it really does mean what it says. At least in my experience it does.

     

    Not sure where you're getting your information from regarding a licence for each user you want to support? My experience of ARD goes back to 2004 (Version 2) and I don't recall needing a client license then or since? Up until the advent of the App Store you used specific disk media to install the administration software as the client was (and still is) part of the OS anyway. The installer media could be purchased with two available 'options'. One allowing management of up to 10 clients (with a unique serial number on installation) and the other (again a unique but different serial number) for unlimited clients.

     

    Does this help?

  • by rjlee@work,

    rjlee@work rjlee@work Jul 29, 2015 6:18 AM in response to Antonio Rocco
    Level 1 (4 points)
    Mac OS X
    Jul 29, 2015 6:18 AM in response to Antonio Rocco

    Antonio

     

    Thank you for clearing that up. I really appreciate it.

     

     

    Roly.