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my ipod touch remains frozen with white logo against black background

any other suggestions I could try because my ipod touch remains frozen with white logo against black background. thank you.

Posted on Jul 29, 2015 4:29 AM

Reply
1 reply

Jul 29, 2015 8:31 AM in response to richard kfrompotomac

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

my ipod touch remains frozen with white logo against black background

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