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buckleyp
Level 1 (0 points)

Q: what is "unknown error occurred (-48)"

Hi,

I have recently started getting the error:

"The iPod cannot be updated. An unknown error occurred (-48)"

when I try and sync my iPod (30GB 5G video) with iTunes 7.0.2 on my intel early 2006 iMac.

Can anyone tell me what this error means and/or how to fix it?

I have tried restarting iPod and iMac so far.

many thanks.

Paul

iMac 17in core duo   Mac OS X (10.4.8)   iPod 5G 30GB video

Posted on Nov 1, 2006 12:10 AM

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buckleyp

Q: what is "unknown error occurred (-48)"

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  • by macmenno,

    macmenno macmenno Nov 1, 2006 3:48 AM in response to buckleyp
    Level 6 (10,075 points)
    Nov 1, 2006 3:48 AM in response to buckleyp
    Error -48 means "duplicate file name".
    Searching for "error -48" in combination with an iPod showed 2 other posts, which unfortunately had no replies.
    I've no idea how to solve it, but my guess is that restoring the iPod should fix it.
    Sorry, can't be more specific.

    M

  • by iPod_nano_1_GB,

    iPod_nano_1_GB iPod_nano_1_GB Nov 8, 2006 6:00 AM in response to buckleyp
    Level 5 (6,810 points)
    Nov 8, 2006 6:00 AM in response to buckleyp
    Hey Paul!

    First, does upgrading to iTunes 7.0.2 solve your issue? If you aren't upgraded yet, download it here -> Download iTunes 7.0.2

    If that doesn't help your issue, then read here:

    Recently, someone talked with Apple about error 48, and got some advice that worked. Here's the solution for error 48 that worked for "LozzTheRev" who's on a Mac computer:

    i spoke to Apple yesterday and they said to completely wipe the hard drive on the iPod via disk utilities and then restore it through iTunes. i've tried this and is working so far


    See if that works for you.

    -Kylene

  • by BigD289,

    BigD289 BigD289 Nov 13, 2006 12:44 PM in response to buckleyp
    Level 1 (75 points)
    Nov 13, 2006 12:44 PM in response to buckleyp
    Hi

    I'm getting the same error message, 60 gb iPod video, running iTunes 7.0.2 on OSX 10.4.8. Its really frustrating, already restored the ipod twice and still get the same message. Any ideas???

       

  • by iPod_nano_1_GB,

    iPod_nano_1_GB iPod_nano_1_GB Nov 18, 2006 10:15 AM in response to BigD289
    Level 5 (6,810 points)
    Nov 18, 2006 10:15 AM in response to BigD289
    Have you also formatted the iPod in Disk Utilities, then restored it again in iTunes after that? (that's what's in the previous post).

    Also, see if taking a shot at reinstalling iTunes does anything good for you.


    -Kylene

  • by Peter Russell, UK,

    Peter Russell, UK Peter Russell, UK Nov 18, 2006 11:18 AM in response to BigD289
    Level 1 (0 points)
    Nov 18, 2006 11:18 AM in response to BigD289
    I had the same problem. The only way I fixed it was to use "Disk Utility" to delete and recreate the partition on the iPod. You need to enable disk use in iTunes fisrt.

  • by Mr Sniffer,

    Mr Sniffer Mr Sniffer Nov 18, 2006 2:29 PM in response to Peter Russell, UK
    Level 1 (0 points)
    Nov 18, 2006 2:29 PM in response to Peter Russell, UK
    Dear All

    Was having this annoying problem too. Did the reformat and restore as suggested but just ran the disk repair as a safe guard. Interestingly this showed that I still had some volumes that needed repairing despite reformatting. Don't know if this meant that the 'restore' process in iTunes simply meant the corrupted volumes were transferred over agin. Anyway clicked on 'repair disk' and I don't seem to have the problem anymore.

    Hope this helps.

    iMac Core Duo   Mac OS X (10.4.8)   5G iPod 30GB