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Active Ipad

Hi Sir,

I can not active my ipad because my Ipad set with other apple id and I can not remember previous information such as apple id and password.


Pls comment.


Regards

iPad, iOS 8

Posted on Jul 29, 2015 10:03 AM

Reply
1 reply

Jul 29, 2015 10:07 AM in response to morteza.momenkhani

If you're the device's original owner, take the device and its original purchase receipt to a physical Apple Store.

If not, but you're being asked for your own Apple ID, try using Apple’s iForgot service or contacting their Account Security team.

If neither of the above applies, you can't activate the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)


(130944)

Active Ipad

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