The recent call log cannot be deleted
RE iPhone 5s. The recent calls log keeps getting refreshed wwith old data. I can delete it, but a short time later it all reappears.
User profile for user:
brenden dv
User level:
Community Specialist
Hello wwolfe01,
I'm sorry to hear you are having these issues with your iPhone. If you are having issues with the call log interface on your iPhone, you may want to make sure you have a backup of your data, then try reinstalling the operating system as outlined below (the article is aimed at a slightly different issue, but the steps listed may also be useful for more general interface issues):
If your device turns on but gets stuck during start up
You might see the Apple logo or a red or blue screen for a long time during start up. Try these steps:
- Connect your device to a computer and open iTunes. If you don't have a computer, you can borrow one, or go to an Apple Retail Store or Apple Authorized Service Provider for help.
- While your device is connected, force it to restart. Press and hold the Sleep/Wake and Home buttons at the same time. Don't release when you see the Apple logo. Keep holding until you see the Recovery mode screen.
- When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3 again
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers