TV episodes froze while loading on iPad
I Downloaded 4 episodes of Dig and one loaded but the other 3 froze at different times. how do I fix this??
iPad Mini, iOS 8.3
User profile for user:
jeremy_v
User level:
Community Specialist
Hi Okiale,
Thanks for participating in the Apple Support Communities.
It sounds like you're trying to watch episodes of Dig that you bought from the iTunes Store, but three of the episodes are freezing at different times.
First, be sure to restart your iPad--Restart your iPhone, iPad, or iPod touch.
Next, update your iPad to the latest iOS version--Update the iOS software on your iPhone, iPad, and iPod touch.
If the videos still freeze, try deleting the video files and re-downloading them. For help with these steps:
Delete music, movies, podcasts, and other content from your iPhone, iPad, iPod touch.
Download past purchases from iTunes.
Cheers.