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New version of iTunes will not install on my Windows 8 PC

New version will not install on my Windows 8 PC. Is it compatible with Windows 8?

null-OTHER, Windows 8

Posted on Jul 29, 2015 12:16 PM

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Question marked as Best reply

Posted on Jul 29, 2015 1:26 PM

Yes, it is compatible.


For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.




tt2

3 replies
Question marked as Best reply

Jul 29, 2015 1:26 PM in response to CBYoga

Yes, it is compatible.


For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.




tt2

Jul 30, 2015 5:44 AM in response to turingtest2

Thank you so much. My problem was that I had tried to install the new version of iTunes & although it showed up in my 'Programs' it wasn't available to use. I was unable to delete it even when i went through the order of deleting all components. An attempt to install/repair/change came up with error code 2324. So I was going round in circles. I installed Microsoft Fix It which deleted iTunes completely! (could have been a computer issue?) I've now got the latest version installed. Thanks again, I'm a HappyBunny 🙂

New version of iTunes will not install on my Windows 8 PC

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