voiton

Q: iTunes with Windows 10 install error

I'm trying to install iTunes 12.2.1 64bit on a new Windows 10 installation and I'm getting the following error:

 

An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publickKeyToken="1fc8 b3b9a1e18e3b",processorArchitecture="amd64". Please refer to Help and Support for more information. HRESULT: 0x80073715

 

Any ideas?

Posted on Jul 29, 2015 2:06 PM

Close

Q: iTunes with Windows 10 install error

  • All replies
  • Helpful answers

Previous Page 2 of 4 last Next
  • by Subhakant,

    Subhakant Subhakant Jul 30, 2015 9:00 PM in response to ChrisJ4203
    Level 1 (0 points)
    Jul 30, 2015 9:00 PM in response to ChrisJ4203

    Exactly dear.

  • by Angrylucas,

    Angrylucas Angrylucas Aug 1, 2015 2:55 PM in response to spinrs2k
    Level 1 (0 points)
    Aug 1, 2015 2:55 PM in response to spinrs2k

    Thx worked perfectly!

  • by oboeman,

    oboeman oboeman Aug 3, 2015 3:00 PM in response to voiton
    Level 1 (0 points)
    Aug 3, 2015 3:00 PM in response to voiton

    I ran into the same issue, not only with iTunes but an Adobe product as well, but I found the easy solution. Because of the way Windows 10 and installations work, even if you are an administrator on your system stuff will not install properly. The way I got the iTunes 12 to install was to right-click on the installer file and select "Run as administrator". No problems with the iTunes install or the Adobe product after doing that. My guess is, it is just another "Undocumented Feature".

  • by RAIIIIN,

    RAIIIIN RAIIIIN Aug 6, 2015 3:59 AM in response to oboeman
    Level 1 (0 points)
    Aug 6, 2015 3:59 AM in response to oboeman
  • by marco295,

    marco295 marco295 Aug 10, 2015 3:12 AM in response to voiton
    Level 1 (0 points)
    Aug 10, 2015 3:12 AM in response to voiton

    Found on MS support forum that  installation issue can be solved ugrading the c++ runtime

    you can follow the link

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/i-am -trying-to-update-itunes-ipod-wont-sync/…

  • by bethsygf,

    bethsygf bethsygf Aug 18, 2015 6:15 AM in response to spinrs2k
    Level 1 (0 points)
    Aug 18, 2015 6:15 AM in response to spinrs2k

    This worked in terms of installing a working version of iTunes, so thanks. But it is still telling me that this is the correct version to use - ie no update.

  • by turingtest2,

    turingtest2 turingtest2 Aug 18, 2015 7:34 AM in response to bethsygf
    Level 10 (85,298 points)
    iPod
    Aug 18, 2015 7:34 AM in response to bethsygf

    The linked support document now offers the iTunes 12.2.2 build of the "for older video cards" version, which is the current one.

     

    See Troubleshooting issues with iTunes for Windows updates for general advice.

     

    tt2

  • by mubbs,

    mubbs mubbs Aug 23, 2015 12:06 AM in response to spinrs2k
    Level 1 (0 points)
    Aug 23, 2015 12:06 AM in response to spinrs2k

    Finally! Someone who knows how to resolve this problem. Thank you! I've been tearing my hair out for weeks trying to resolve this.

  • by sharyn1211,

    sharyn1211 sharyn1211 Aug 25, 2015 12:01 AM in response to spinrs2k
    Level 1 (0 points)
    Aug 25, 2015 12:01 AM in response to spinrs2k

    Thank you this worked for me didn't even need the update just the link fixed it. Thank you Thank you Thank you.

  • by applebosslom,

    applebosslom applebosslom Aug 25, 2015 1:37 AM in response to splazer2794
    Level 1 (0 points)
    Aug 25, 2015 1:37 AM in response to splazer2794

    Hey there.. After lots of updating, searching, reading for a few days I decided to tinker around my computer and figure out where everything was being downloaded with the new system. I was on windows 7 still a 64bit and so it turns out 2 things were wrong. my norton was blocking a lot of stuff with it's SMART FIREWALL GRRRR and Itunes somehow got installed in the wrong folder (program 86x). Everything showed up including my phone just nothing could be accessed.  I basically just uninstalled and reinstalled in the drive c program folder and made sure all the drivers cleaned (when you unplug and replug in they just add on)up and updated and downloaded right, that bonjour was running (that was the issue with the update for the last windows 7 grr along with a missing snap in)... and everything else with itunes and after i ignored the firewall and restarted notebook. I got my itunes back up and running my home group and network and EVERYTHING connected including my tablet and phone!! YAY.. so in case no one has checked to see where theirs has downloaded may want to. just make sure your compatibility box in unchecked for all itunes and bonjour service not sure if this will help anyone, but since mine is up and running and i didn't tweak anything, didn't add anything, didn't take anything away.. hopefully it will! :) GL!

  • by TwpMontclair_IT,

    TwpMontclair_IT TwpMontclair_IT Sep 28, 2015 8:24 AM in response to voiton
    Level 1 (0 points)
    Sep 28, 2015 8:24 AM in response to voiton

    Try this:

     

    In windows command prompt:

     

    -wmic

    -product get name

    From the product list and pick the software name that you want to install

    -Product where name="product name" call uninstall.

     

    Once the iTune is uninstalled, then reinstall it with the latest version.

  • by jecrawley1973,

    jecrawley1973 jecrawley1973 Sep 30, 2015 5:29 AM in response to marco295
    Level 1 (0 points)
    Sep 30, 2015 5:29 AM in response to marco295

    .

  • by Jmtnbkr30,

    Jmtnbkr30 Jmtnbkr30 Oct 2, 2015 6:34 PM in response to voiton
    Level 1 (0 points)
    Oct 2, 2015 6:34 PM in response to voiton

    This is how I was able to install and start using iTunes 12.3 using windows 10: Go into Start Menu, select settings, click on System (display, notifications, apps, power), click on About, scroll down on the right hand screen and click on Additional administrative tools. This will open a new window, click on System configuration, another window will open, click Enable all, then click Apply. Restart your computer and install iTunes. It should work, if not I will look into it further. I have had the same problem for weeks and finally got iTunes to install and update. Essentially, Windows 10 needs to be reconfigured to accept iTunes and the apple programs to install and use it. By enabling the programs it tells Windows it is okay to install and use the apple products. This has just been my experience though.

  • by pat2000,

    pat2000 pat2000 Oct 5, 2015 12:38 PM in response to spinrs2k
    Level 1 (4 points)
    Oct 5, 2015 12:38 PM in response to spinrs2k

    Thank you ! Thank you ! Thank you !

     

    I've been installing, deleting, over and over, talking with microsoft support, doing clean boots, reading - and failing to install iTunes on windows 10 after a refresh issue.

     

    NOW my nightmare is over.

     

    iTunes is up, all my old stuff is there.  Thank you again !

  • by JC Bond,

    JC Bond JC Bond Oct 31, 2015 6:27 AM in response to voiton
    Level 1 (0 points)
    Oct 31, 2015 6:27 AM in response to voiton

    I was having the same problem for weeks. Finally someone mentioned that I may solve the issue by manually installing the "Visual C++ Redistributable for Visual Studio 2015" from Microsoft and then installing iTunes afterward. This worked...

     

    The steps where:

    - Un-install ALL traces of iTunes first

    - Download and install Visual C++ Redistributable for Visual Studio 2015 from here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

    - Download and install a fresh copy of iTunes.

     

    Good luck to anyone still having this issue.

Previous Page 2 of 4 last Next