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Panic Report! Bought my MacBook Pro yesterday and it already crashed

Hey guys,


A new MacBook Pro owner here and I'm a little disappoint/concern. My laptop suddenly started lagging then crashed. I received a crash report and was wondering if someone could read it for me? Thanks!!



Anonymous UUID: BA367E06-4097-0420-2089-FCD7A6589942



Wed Jul 29 21:20:26 2015



*** Panic Report ***

panic(cpu 6 caller 0xffffff8004417cc2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000039d6b70d6, CR4: 0x00000000001627e0

RAX: 0xffffff80386ed800, RBX: 0xffffff8025039000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff

RSP: 0xffffff81f150bb78, RBP: 0xffffff81f150bbc0, RSI: 0x0000000000000002, RDI: 0xffffff803842d800

R8: 0x00000000000002ad, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff802845dd20

R12: 0xffffff8004b12f48, R13: 0xffffff8004a29750, R14: 0xffffff803842d800, R15: 0xffffff8038595680

RFL: 0x0000000000010282, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x6



Backtrace (CPU 6), Frame : Return Address

0xffffff81f150b820 : 0xffffff800432bda1

0xffffff81f150b8a0 : 0xffffff8004417cc2

0xffffff81f150ba60 : 0xffffff8004434b73

0xffffff81f150ba80 : 0x0

0xffffff81f150bbc0 : 0xffffff7f8642fa68

0xffffff81f150bc00 : 0xffffff7f8643eb95

0xffffff81f150bc30 : 0xffffff7f86430479

0xffffff81f150bc50 : 0xffffff7f864956f8

0xffffff81f150bc70 : 0xffffff7f864302dc

0xffffff81f150bca0 : 0xffffff7f8643e6a1

0xffffff81f150bd00 : 0xffffff80048b6eb1

0xffffff81f150bd50 : 0xffffff80048fe5b5

0xffffff81f150bdc0 : 0xffffff80043e26be

0xffffff81f150be10 : 0xffffff800433000c

0xffffff81f150be40 : 0xffffff80043149f3

0xffffff81f150be90 : 0xffffff800432531d

0xffffff81f150bf10 : 0xffffff80044031ea

0xffffff81f150bfb0 : 0xffffff8004435396

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f86414000->0xffffff7f86482fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f84b24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f854f7000

com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[3DD992A1-946D-3C47-AA58-2927E D68AF7B]@0xffffff7f86491000->0xffffff7f864f0fff

dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7 f853cf000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff 7f84b24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0 xffffff7f854f7000

dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4 E7]@0xffffff7f86414000



BSD process name corresponding to current thread: com.apple.WebKit



Mac OS version:

14E46



Kernel version:

Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

Kernel slide: 0x0000000004000000

Kernel text base: 0xffffff8004200000

__HIB text base: 0xffffff8004100000

System model name: MacBookPro11,4 (Mac-06F11FD93F0323C5)



System uptime in nanoseconds: 477676262475

last loaded kext at 15904643949: com.avast.AvastFileShield 2.1.0 (addr 0xffffff7f86a99000, size 40960)

last unloaded kext at 294883749631: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8691c000, size 8192)

loaded kexts:

com.avast.AvastFileShield 2.1.0

com.avast.PacketForwarder 2.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AGPM 110.19.6

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.driver.AppleTopCaseHIDEventDriver 67

com.apple.driver.AppleUSBTopCaseDriver 67

com.apple.driver.AppleOSXWatchdog 1

com.apple.iokit.IOBluetoothSerialManager 4.3.5f8

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleHDA 272.18.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD5000Graphics 10.0.6

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelFramebufferAzul 10.0.6

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleCameraInterface 5.36.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.driver.AppleMultitouchDriver 264.6

com.apple.iokit.IOUSBHIDDriverPM 710.4.7

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOBluetoothFamily 4.3.5f8

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.AppleGraphicsDeviceControl 3.10.24

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.10.24

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.CoreStorage 471.30.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 397

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro11,4, BootROM MBP114.0172.B04, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.29f24

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256G, 251 GB

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Bluetooth USB Host Controller

USB Device: USB Receiver

USB Device: iPhone

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

MacBook Pro (Retina, 15-inch, Mid 2015), OS X Yosemite (10.10.4), null

Posted on Jul 29, 2015 6:34 PM

Reply
Question marked as Best reply

Posted on Jul 29, 2015 6:37 PM

First step would be to get rid of Avast as per information on their web site. Your Mac doesn't need it.

9 replies

Panic Report! Bought my MacBook Pro yesterday and it already crashed

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