Disk Utility missing

I have MacBook Pro 13 inch, processor speed 2,53 GHz, memory 4GB, storage capacity 500 GB

OS X Yosemite, version 10.10


After updating previuse version, I close my Mac. Next day before to open, I have a question mark.

I pressed Option+Command+R, than try to reinstall, but can not find Disk Utility (it's missing). I don think I want to restore from External Disk, as I can loose my files, which I had in Mac before updating.

I think this happens of bad internet connection (it went slow, perhaps with periodicly disconnecting) and may be updating did not go correctly. Is any chance to keep my files, if they still alive?


I will appreciate your help

Thank you

MacBook Pro with Retina display, Mac OS X (10.0.x)

Posted on Jul 29, 2015 10:07 PM

Reply
12 replies

Jul 29, 2015 10:23 PM in response to Gouzelka

You held down the wrong shortcut.

Reinstalling OS X Without Erasing the Drive


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears.


Reinstalling OS X Without Erasing the Drive


Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the indented Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.


Reinstall OS X: Select Reinstall OS X and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.


Alternatively, see:


Reinstall OS X Without Erasing the Drive


Choose the version you have installed now:


OS X Yosemite- Reinstall OS X

OS X Mavericks- Reinstall OS X

OS X Mountain Lion- Reinstall OS X

OS X Lion- Reinstall Mac OS X


Note: You will need an active Internet connection. I suggest using Ethernet

if possible because it is three times faster than wireless.

Aug 7, 2015 12:05 PM in response to Gouzelka

OK. Select the entry named "disk0" and try repairing it. This may fix it. If it doesn't, then the volume has been too badly corrupted to fix or the hard drive may be failing. For the former you will need to erase the volume then install a fresh copy of OS X. Unfortunately, all your files will be lost unless you keep backups from which to restore them.

Aug 7, 2015 12:47 PM in response to Diableah

Actually, they are the same except that one uses a network drive. From the OP's posts you will see that he is using the local Recovery HD and the disk drive is visible.


No Macintosh HD to select, instead of this I see

"HL-DT-ST DVDRW GS41N"

"disk0"


The Macintosh HD volume is not shown because it is seen by the system as "disk0". In some cases simply selecting that entry will change the name, while in others the volume is corrupted and needs to be erased. At this point there is nothing to indicate the drive has failed.

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Disk Utility missing

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