How do you know you've overheated your phone to the breaking point

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Level 1

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How do you know you've overheated your phone to the breaking point

MY iphone 5s recently suffered water damage tho it worked all but a few buttons then last night I guess it felol under my pillow and overheated cause it was burning to the touch when I woke up it is now stuck on the apple symbol and isn't turning on or off I've tried pressing both home and power,I've tried charging I've let it cool but nothing has worked help?

iPhone 5s, iOS 8

Posted on Jul 29, 2015 11:03 PM

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Answer 1

D.Cohen

Level 6

8,588 points

Jul 29, 2015 11:06 PM in response to Catherine539

Force your device to start. To do this, press Sleep/Wake and Home buttons and hold them for at least 10 seconds.

Try to reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

If this does not help, take a look these Apple Support articles:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263

If the steps above don't work, visit your local Genius Bar as soon as possible.

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