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Touch screen Problem after update iOS 8.4

Hello,


i got an issue after update my iPhone 6 to iOS 8.4 and screen so hard to touch and need to restart the phone.

i try to restore my phone and it still same.


please help me


TQ

iPhone 6, iOS 8.4, null

Posted on Jul 30, 2015 3:43 AM

Reply
4 replies

Jul 30, 2015 3:55 AM in response to fadzly89

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.


As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.

More info here: https://support.apple.com/en-us/HT201263


If all these steps don't work, visit your local Genius Bar and ask for help.

You can also contact Apple.

https://www.apple.com/support/iphone/contact/

Touch screen Problem after update iOS 8.4

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