Touch screen Problem after update iOS 8.4
Hello,
i got an issue after update my iPhone 6 to iOS 8.4 and screen so hard to touch and need to restart the phone.
i try to restore my phone and it still same.
please help me
TQ
iPhone 6, iOS 8.4, null
Hello,
i got an issue after update my iPhone 6 to iOS 8.4 and screen so hard to touch and need to restart the phone.
i try to restore my phone and it still same.
please help me
TQ
iPhone 6, iOS 8.4, null
Try to reset your device. This won't delete your data stored on the phone.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263
If all these steps don't work, visit your local Genius Bar and ask for help.
You can also contact Apple.
Thank for replied my question.
for your information, I already do that for many time and also restore at iTunes and result still the same.
I don't have any idea to solve that. I think I need to send my phone to apple center to claim warranty.
TQ
That's the best way out, I guess.
You are welcome!
Same issue for me.
my touch responds automatically in random manner without touching it.
I cannot able degrade to ios 8.3
Touch screen Problem after update iOS 8.4