I get an iphone 4S from my brother ! after a period of use it was slow so I had to restore ; but when I activate then i can not because the account of someone ( n*****@yahoo.com ) ! I do not understand because my previous iphone iphone find my open and when I restore ! it does not ask anything! pls help me!
I'm Apple fan!
iPhone 4S, iOS 8.4, help me pls :((
Does your iphone screen look like this? -
This means that a previous owner has set up Find My iPhone, which includes Activation Lock. If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
Does your iphone screen look like this? -
This means that a previous owner has set up Find My iPhone, which includes Activation Lock. If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
I can't getting my iPhone activion lock off can u help me please
Please read my post immediately above yours. It applies if you bought your phone used. If you bought it new then you can take it to an actual Apple Store together with the original purchase documents and proof of your identity and they may be able to unlock it.
my iphone has lock active when i restore! i don't understand! Help me!:((
