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iCloud keeps asking for old email password, I can't remember the password and the email no longer exists… Help please

iCloud keeps asking for old email password, I can't remember the password and the email no longer exists


iphone 5


… Help please

iPhone 5, iOS 8.4

Posted on Jul 30, 2015 8:29 AM

Reply
3 replies

Jul 30, 2015 8:32 AM in response to zeecarter

You will have to recover the password. Start with https://iforgot.apple.com.


Note that even though your ID is an email address, it is really a user ID, and the associated email account does not have to be active to use it as a user ID. Once you recover the password you can change the Apple ID to a working email address. See: Apple ID: Changing your Apple ID

iCloud keeps asking for old email password, I can't remember the password and the email no longer exists… Help please

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