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talasohrabi Author

Level 1

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my wifi is locked and will not allow me to turn it on

it wont let m turn it on and its locked does that make sence but just wondering does anyone know how to sort it because ive tried resetting the network settngs and other stuff

Posted on Jul 30, 2015 10:47 AM

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7 replies

Jul 30, 2015 10:51 AM in response to talasohrabi

Have you tried doing a reboot by holding both the power and home buttons until the apple logo appears, about 10-40 seconds, then release both buttons.

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talasohrabi Author

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Jul 30, 2015 10:58 AM in response to Ralph Landry1

yes it did not work

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Level 6

19,656 points

Jul 30, 2015 11:02 AM in response to talasohrabi

Does the setting appear gray?

iOS: Wi-Fi settings grayed out or dim - Apple Support

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talasohrabi Author

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Jul 30, 2015 11:11 AM in response to modular747

grey

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Level 6

19,656 points

Jul 30, 2015 11:13 AM in response to talasohrabi

See the article I linked. This is usually a hardware problem and you'll have to contact Apple regarding warranty or out-of -warranty device/repair.

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talasohrabi Author

Level 1

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Jul 30, 2015 11:17 AM in response to modular747

i looked at the link ive tried this before it has not

worked

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Level 6

19,656 points

Jul 30, 2015 11:22 AM in response to talasohrabi

What about the step that says:

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my wifi is locked and will not allow me to turn it on

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