HT201263: If you can't update or restore your iPhone, iPad, or iPod touch
Learn about If you can't update or restore your iPhone, iPad, or iPod touch
Close
Q: i locked my icloud,and the ihone also
-
by Lawrence Finch,HelpfulJul 30, 2015 1:06 PM
Lawrence Finch
Jul 30, 2015 1:06 PM
in response to barbu fromparalimni
Level 8
(38,076 points)
Mac OS XThat is not enough if Apple says it is not enough. If it is locked with YOUR Apple ID, and not someone else's Apple ID, contact Apple's account security team and they can help you recover your Apple ID password: Apple ID: Contacting Apple for help with Apple ID account security
If it is someone else's Apple ID only they can unlock it.