HT204073: Find the serial number or IMEI on your iPhone, iPad or iPod touch

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petruscroes

Q: iPhone was stolen and recently found again, can't activate because I need the thief's Apple ID!

Title explains the issue.

Posted on Jul 30, 2015 9:10 AM

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Q: iPhone was stolen and recently found again, can't activate because I need the thief's Apple ID!

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  • by Niel,

    Niel Niel Jul 30, 2015 9:13 AM in response to petruscroes
    Level 10 (312,682 points)
    Mac OS X
    Jul 30, 2015 9:13 AM in response to petruscroes

    If you're the device's original owner, take the device and its original purchase receipt to a physical Apple Store.

    If not, you need to contact the person who is or get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)


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