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iCloud Backup

I lost my iphone 5 and the ios was apparently not current. Now I cannot backup from icloud to new iphone 6 because it says ios 8.4 is required. Is there anyway to get my new phone backed up from icloud?

iPhone 6 Plus, iOS 8.4

Posted on Jul 30, 2015 10:32 AM

Reply
1 reply

Jul 30, 2015 11:03 AM in response to taytuck

It sounds like your iPhone 6 Plus is the one that's not updated - it may have been produced a few months ago in the factory. Try setting it up as a new, blank phone (not using the backup), and updating to iOS 8.4.


Once updated to 8.4, try restoring it again from the iCloud backup (Settings>General>Reset>Reset All Content and Settings).


Does that work?

iCloud Backup

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