A dark screen that i can only watch against the sunlight

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Level 1

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A dark screen that i can only watch against the sunlight

I have an iphone 6 of 16 GB with iOS 8.4.

I bought it a month ago, one night I realized that my iphone screen is not off enough, I didn't pay attention to it, one day I was playing modern combat blackout 5 and when I locked the screen I was trying to make a call and i couldn't because the screen became dark and I just could see it looking against the sunlight after that i leave my cellphone for a while and it function again, but on saturday i couldn't use it anymore because i can't see the screen light because it is really dark.

I tried to restart my cell phone but it continues the same, it is important to say that i can hear all notifications that arrive to my phone.

iPhone 6, iOS 8.4

Posted on Jul 30, 2015 12:51 PM

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Answer 1

Jul 30, 2015 1:04 PM in response to aappleh97

Try removing the case you have on the phone; it may be covering the proximity sensor that turns the screen off when you hold the phone to your ear while making a call.

It's also possible that your phone has a hardware problem with the backlighting; take it to any Apple store; as it is an iPhone 6 it is still in warranty.

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Answer 2

aappleh97 Author

Level 1

5 points

Jul 30, 2015 1:14 PM in response to Lawrence Finch

thank you Lawrence! I think that it has a hardware problem with the backlighting. I also shake my iphone and i hear a sound that seems that some internal part is moving.

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