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I cannot open any of facebook.com

I try since few days opening Facebook.com but it doesn't work (with safari). When I see my DSN it's the good number. The others website work very well.

My macbook pro is an Yosemite.

Can you help me please.

Thank you so much

MacBook Pro, 2x 4Go and 1Tb

Posted on Jul 30, 2015 1:55 PM

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Question marked as Best reply

Posted on Jul 30, 2015 10:10 PM

Might be a cookies, cache, extensions, or plug-ins issue.



From your Safari menu bar click Safari > Preferences then select the Privacy tab.


Click: Remove All Website Data


Then delete the cache.


Open a Finder window. From the Finder menu bar click Go > Go to Folder


Type or copy paste the following


~/Library/Caches/com.apple.Safari/Cache.db


Click Go then move the Cache.db file to the Trash.


Quit and relaunch Safari to test.


If that didn't help, from the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.


If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.


If it's not an extensions issue, try troubleshooting third party plug-ins.


Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.

3 replies
Question marked as Best reply

Jul 30, 2015 10:10 PM in response to lauraab89

Might be a cookies, cache, extensions, or plug-ins issue.



From your Safari menu bar click Safari > Preferences then select the Privacy tab.


Click: Remove All Website Data


Then delete the cache.


Open a Finder window. From the Finder menu bar click Go > Go to Folder


Type or copy paste the following


~/Library/Caches/com.apple.Safari/Cache.db


Click Go then move the Cache.db file to the Trash.


Quit and relaunch Safari to test.


If that didn't help, from the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.


If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.


If it's not an extensions issue, try troubleshooting third party plug-ins.


Back to Safari > Preferences. This time select the Security tab. Deselect: Allow plug-ins. Quit and relaunch Safari to test.


If that made a difference, instructions for troubleshooting plugins here.

I cannot open any of facebook.com

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