Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes won't open in my windows 7 laptop

HP Pavilion dm1 windows 7 laptop

Processor:AMD E1-1200 APU Radeon(tm) HD Graphics 1.4 GHZz s 64 bit

4.00 GB

Itunes won't open up.

Tried repair twice from the programs features of install and uninstall

Posted on Jul 30, 2015 2:01 PM

Reply
Question marked as Best reply

Posted on Jul 31, 2015 7:58 AM

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.




tt2

1 reply
Question marked as Best reply

Jul 31, 2015 7:58 AM in response to tcgallardo

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.




tt2

itunes won't open in my windows 7 laptop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.