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MBP Retina 13" OS 10.10.4 Kernel Panic - Logitech CC the cause?

My MacBook Retina Late 2013 has been having a crashing fit lately. Two of the most recent happened just this morning in a span of half an hour.

It used to be that I had a SD card in the slot all the time for extra storage, but a panic happened. Then again when a USB3 HDD was attached. But the MacBook has panicked without any external peripherals attached.


My MacBook is still open to get checked by under warranty, but I'm wondering if my suspicions are right. I've since updated the driver software (3.9.2), which boasts compatibility with Yosemite. Otherwise, it could be Karabiner/KeyRemap4MacBook, which I've also since updated.


Or is there another underlying problem?


Here are the crash logs from the two kernel panics, UUIDs removed:


Fri Jul 31 10:36:51 2015 *** Panic Report *** panic(cpu 0 caller 0xffffff801f417cc2): Kernel trap at 0xffffff7fa1a82c72, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0x0000000000000020, CR3: 0x0000000022211000, CR4: 0x00000000001627e0 RAX: 0xffffff8037ef51c8, RBX: 0x0000000000000020, RCX: 0xffffff7fa1a924a0, RDX: 0xffffffffffffffff RSP: 0xffffff80ba48bc50, RBP: 0xffffff80ba48bc80, RSI: 0x000000000000006a, RDI: 0x000000000000ffff R8: 0x000000000000000e, R9: 0x0000000000000000, R10: 0x00005059d9e854cf, R11: 0x00005059d94fc3c4 R12: 0x0000000000000001, R13: 0xffffff803ab79788, R14: 0x0000000000000000, R15: 0xffffff8037ef5088 RFL: 0x0000000000010282, RIP: 0xffffff7fa1a82c72, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0x0000000000000020, Error code: 0x0000000000000000, Fault CPU: 0x0 Backtrace (CPU 0), Frame : Return Address 0xffffff80ba48b900 : 0xffffff801f32bda1 0xffffff80ba48b980 : 0xffffff801f417cc2 0xffffff80ba48bb40 : 0xffffff801f434b73 0xffffff80ba48bb60 : 0xffffff7fa1a82c72 0xffffff80ba48bc80 : 0xffffff7fa1a82e52 0xffffff80ba48bce0 : 0xffffff7f9fcc8570 0xffffff80ba48bd40 : 0xffffff7f9fcbc15e 0xffffff80ba48be10 : 0xffffff801f8d714e 0xffffff80ba48be70 : 0xffffff7f9fcbbbfa 0xffffff80ba48bea0 : 0xffffff801f8da843 0xffffff80ba48bf00 : 0xffffff801f35e759 0xffffff80ba48bfb0 : 0xffffff801f4125b7 Kernel Extensions in backtrace: com.apple.iokit.IOHIDFamily(2.0)[9E0049E8-0907-32A9-BB22-E3DAE3646FE6]@0xffffff 7f9fc9b000->0xffffff7f9fd10fff dependency: com.apple.driver.AppleFDEKeyStore(28.30)[3BAA7FEE-7EF3-3A9A-A0B1-902A4AB7171F]@ 0xffffff7f9fc90000 org.pqrs.driver.KeyRemap4MacBook(8.4)[384DEDAA-21B4-386F-A0B2-296820A2A163]@0xf fffff7fa1a79000->0xffffff7fa1a95fff dependency: com.apple.iokit.IOHIDFamily(2.0.0)[9E0049E8-0907-32A9-BB22-E3DAE3646FE6]@0xffff ff7f9fc9b000 BSD process name corresponding to current thread: kernel_task Mac OS version: 14E46 Kernel version: Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64 Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830 Kernel slide: 0x000000001f000000 Kernel text base: 0xffffff801f200000 __HIB text base: 0xffffff801f100000 System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC) System uptime in nanoseconds: 88346828271431 last loaded kext at 87752177199718: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa1ae9000, size 69632) last unloaded kext at 88028440088785: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7fa1a96000, size 16384) loaded kexts: com.Logitech.Control Center.HID Driver 3.9.1 org.pqrs.driver.KeyRemap4MacBook 8.4.0 com.sophos.kext.sav 9.2.50 com.shapeservices.msm.driver.MSMFramebuffer 3.3.2 com.sophos.nke.swi 9.2.50 com.Cycling74.driver.Soundflower 1.6.6 com.shapeservices.msm.driver.MSMVideoDevice 3.3.2 com.ShapeServices.driver.HSAudioDevice 1.0.5 com.logitech.manager.kernel.driver 5.12.1 com.apple.filesystems.msdosfs 1.10 com.apple.filesystems.autofs 3.0 com.apple.iokit.IOBluetoothSerialManager 4.3.5f8 com.apple.driver.ApplePlatformEnabler 2.2.0d4 com.apple.driver.AGPM 110.19.6 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.AppleHDA 272.18.1 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AudioAUUC 1.70 com.apple.driver.AppleUpstreamUserClient 3.6.1 com.apple.driver.AppleIntelHD5000Graphics 10.0.6 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.AppleIntelFramebufferAzul 10.0.6 com.apple.driver.AppleThunderboltIP 2.0.2 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleHV 1 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.AppleSMCLMU 2.0.7d0 com.apple.driver.AppleLPC 1.7.3 com.apple.driver.AppleCameraInterface 5.36.0 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8 com.apple.driver.AppleBacklight 170.7.4 com.apple.driver.AppleMCCSControl 1.2.12 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.driver.AppleUSBCardReader 3.5.5 com.apple.driver.AppleUSBHub 705.4.2 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.BootCache 36 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.7.1 com.apple.driver.AppleAHCIPort 3.1.2 com.apple.driver.AirPort.Brcm4360 930.37.3 com.apple.driver.AppleUSBXHCI 710.4.11 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 3.1 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 3.1 com.apple.driver.AppleAPIC 1.7 com.apple.nke.applicationfirewall 161 com.apple.security.quarantine 3 com.apple.security.TMSafetyNet 8 com.apple.kext.triggers 1.0 com.apple.driver.DspFuncLib 272.18.1 com.apple.kext.OSvKernDSPLib 1.15 com.apple.iokit.IOSurface 97.4 com.apple.AppleGraphicsDeviceControl 3.10.24 com.apple.iokit.IOAcceleratorFamily2 156.16 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.AppleHDAController 272.18.1 com.apple.iokit.IOHDAFamily 272.18.1 com.apple.iokit.IOAudioFamily 203.3 com.apple.vecLib.kext 1.2.0 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.driver.IOPlatformPluginFamily 5.9.1d7 com.apple.iokit.IOSerialFamily 11 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8 com.apple.iokit.IOUSBUserClient 705.4.0 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.driver.AppleSMC 3.1.9 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.driver.AppleSMBusController 1.0.13d1 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.driver.AppleUSBMultitouch 245.2 com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5 com.apple.iokit.IOUSBMassStorageClass 3.7.2 com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5 com.apple.driver.AppleUSBMergeNub 705.4.0 com.apple.driver.AppleUSBComposite 705.4.9 com.apple.driver.CoreStorage 471.30.1 com.apple.iokit.IOAHCIFamily 2.7.5 com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2 com.apple.driver.AppleThunderboltDPInAdapter 4.0.6 com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6 com.apple.driver.AppleThunderboltNHI 3.1.7 com.apple.iokit.IOThunderboltFamily 4.2.2 com.apple.iokit.IO80211Family 730.60 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.2 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.DiskImages 397 com.apple.iokit.IOStorageFamily 2.0 com.apple.driver.IOBluetoothHIDDriver 4.3.5f8 com.apple.iokit.IOBluetoothFamily 4.3.5f8 com.apple.iokit.IOReportFamily 31 com.apple.iokit.IOUSBHIDDriver 705.4.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.iokit.IOUSBFamily 720.4.4 com.apple.driver.AppleACPIPlatform 3.1 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.pthread 1 com.apple.kec.Libm 1 com.apple.kec.corecrypto 1.0 System Profile: AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.166.24.3) Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2 Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453120 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453120 USB Device: Internal Memory Card Reader USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller Serial ATA Device: APPLE SSD SD0128F, 121.33 GB Model: MacBookPro11,1, BootROM MBP111.0138.B15, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 2.16f68 Network Service: AirPort, AirPort, en0 Graphics: Intel Iris, Intel Iris, Built-In


Fri Jul 31 10:59:16 2015 *** Panic Report *** panic(cpu 1 caller 0xffffff8014a17cc2): Kernel trap at 0xffffff7f9708cc72, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0x0000000000000020, CR3: 0x0000000017811000, CR4: 0x00000000001627e0 RAX: 0xffffff8027339808, RBX: 0x0000000000000020, RCX: 0xffffff7f9709c4a0, RDX: 0xffffffffffffffff RSP: 0xffffff801cfc3c50, RBP: 0xffffff801cfc3c80, RSI: 0x000000000000006a, RDI: 0x000000000000ffff R8: 0x000000000000000e, R9: 0x0000000000000000, R10: 0x0000013682c8b79e, R11: 0x0000013682358ccb R12: 0x0000000000000001, R13: 0xffffff8029781908, R14: 0x0000000000000000, R15: 0xffffff8027339bc8 RFL: 0x0000000000010282, RIP: 0xffffff7f9708cc72, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0x0000000000000020, Error code: 0x0000000000000000, Fault CPU: 0x1 Backtrace (CPU 1), Frame : Return Address 0xffffff801cfc3900 : 0xffffff801492bda1 0xffffff801cfc3980 : 0xffffff8014a17cc2 0xffffff801cfc3b40 : 0xffffff8014a34b73 0xffffff801cfc3b60 : 0xffffff7f9708cc72 0xffffff801cfc3c80 : 0xffffff7f9708ce52 0xffffff801cfc3ce0 : 0xffffff7f952c8570 0xffffff801cfc3d40 : 0xffffff7f952bc15e 0xffffff801cfc3e10 : 0xffffff8014ed714e 0xffffff801cfc3e70 : 0xffffff7f952bbbfa 0xffffff801cfc3ea0 : 0xffffff8014eda843 0xffffff801cfc3f00 : 0xffffff801495e759 0xffffff801cfc3fb0 : 0xffffff8014a125b7 Kernel Extensions in backtrace: com.apple.iokit.IOHIDFamily(2.0)[9E0049E8-0907-32A9-BB22-E3DAE3646FE6]@0xffffff 7f9529b000->0xffffff7f95310fff dependency: com.apple.driver.AppleFDEKeyStore(28.30)[3BAA7FEE-7EF3-3A9A-A0B1-902A4AB7171F]@ 0xffffff7f95290000 org.pqrs.driver.KeyRemap4MacBook(8.4)[384DEDAA-21B4-386F-A0B2-296820A2A163]@0xf fffff7f97083000->0xffffff7f9709ffff dependency: com.apple.iokit.IOHIDFamily(2.0.0)[9E0049E8-0907-32A9-BB22-E3DAE3646FE6]@0xffff ff7f9529b000 BSD process name corresponding to current thread: kernel_task Mac OS version: 14E46 Kernel version: Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64 Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830 Kernel slide: 0x0000000014600000 Kernel text base: 0xffffff8014800000 __HIB text base: 0xffffff8014700000 System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC) System uptime in nanoseconds: 1333624492685 last loaded kext at 1300809618169: com.Logitech.Control Center.HID Driver 3.9.1 (addr 0xffffff7f970a5000, size 286720) last unloaded kext at 185950602159: com.apple.driver.AppleIntelLpssI2C 2.0.57 (addr 0xffffff7f969e3000, size 36864) loaded kexts: com.Logitech.Control Center.HID Driver 3.9.1 com.sophos.kext.sav 9.2.50 org.pqrs.driver.KeyRemap4MacBook 8.4.0 com.shapeservices.msm.driver.MSMFramebuffer 3.3.2 com.sophos.nke.swi 9.2.50 com.Cycling74.driver.Soundflower 1.6.6 com.shapeservices.msm.driver.MSMVideoDevice 3.3.2 com.ShapeServices.driver.HSAudioDevice 1.0.5 com.logitech.manager.kernel.driver 5.12.1 com.apple.filesystems.msdosfs 1.10 com.apple.filesystems.autofs 3.0 com.apple.iokit.IOBluetoothSerialManager 4.3.5f8 com.apple.driver.ApplePlatformEnabler 2.2.0d4 com.apple.driver.AGPM 110.19.6 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.AppleHDA 272.18.1 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleUpstreamUserClient 3.6.1 com.apple.driver.AudioAUUC 1.70 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleHV 1 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.AppleLPC 1.7.3 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8 com.apple.driver.AppleCameraInterface 5.36.0 com.apple.driver.AppleThunderboltIP 2.0.2 com.apple.driver.AppleBacklight 170.7.4 com.apple.driver.AppleMCCSControl 1.2.12 com.apple.driver.AppleSMCLMU 2.0.7d0 com.apple.driver.AppleIntelHD5000Graphics 10.0.6 com.apple.driver.AppleIntelFramebufferAzul 10.0.6 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.driver.AppleUSBCardReader 3.5.5 com.apple.driver.AppleUSBHub 705.4.2 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.BootCache 36 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.7.1 com.apple.driver.AppleAHCIPort 3.1.2 com.apple.driver.AirPort.Brcm4360 930.37.3 com.apple.driver.AppleUSBXHCI 710.4.11 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleACPIButtons 3.1 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 3.1 com.apple.driver.AppleAPIC 1.7 com.apple.nke.applicationfirewall 161 com.apple.security.quarantine 3 com.apple.security.TMSafetyNet 8 com.apple.kext.triggers 1.0 com.apple.driver.DspFuncLib 272.18.1 com.apple.kext.OSvKernDSPLib 1.15 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.AppleHDAController 272.18.1 com.apple.iokit.IOHDAFamily 272.18.1 com.apple.iokit.IOAudioFamily 203.3 com.apple.vecLib.kext 1.2.0 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.driver.IOPlatformPluginFamily 5.9.1d7 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.driver.AppleSMBusController 1.0.13d1 com.apple.iokit.IOUSBUserClient 705.4.0 com.apple.driver.AppleSMC 3.1.9 com.apple.iokit.IOSerialFamily 11 com.apple.iokit.IOSurface 97.4 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.AppleGraphicsDeviceControl 3.10.24 com.apple.iokit.IOAcceleratorFamily2 156.16 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.driver.AppleUSBMultitouch 245.2 com.apple.driver.AppleUSBMergeNub 705.4.0 com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5 com.apple.iokit.IOUSBMassStorageClass 3.7.2 com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5 com.apple.driver.AppleUSBComposite 705.4.9 com.apple.driver.CoreStorage 471.30.1 com.apple.iokit.IOAHCIFamily 2.7.5 com.apple.driver.AppleThunderboltDPInAdapter 4.0.6 com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6 com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2 com.apple.driver.AppleThunderboltNHI 3.1.7 com.apple.iokit.IOThunderboltFamily 4.2.2 com.apple.iokit.IO80211Family 730.60 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.2 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.DiskImages 397 com.apple.iokit.IOStorageFamily 2.0 com.apple.driver.IOBluetoothHIDDriver 4.3.5f8 com.apple.iokit.IOBluetoothFamily 4.3.5f8 com.apple.iokit.IOReportFamily 31 com.apple.iokit.IOUSBHIDDriver 705.4.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.iokit.IOUSBFamily 720.4.4 com.apple.driver.AppleACPIPlatform 3.1 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.pthread 1 com.apple.kec.Libm 1 com.apple.kec.corecrypto 1.0 System Profile: AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.166.24.3) Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2 Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453120 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453120 USB Device: Internal Memory Card Reader USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller Serial ATA Device: APPLE SSD SD0128F, 121.33 GB Model: MacBookPro11,1, BootROM MBP111.0138.B15, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 2.16f68 Network Service: AirPort, AirPort, en0 Graphics: Intel Iris, Intel Iris, Built-In

MacBook Pro with Retina display, OS X Yosemite (10.10.4)

Posted on Jul 30, 2015 8:29 PM

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Question marked as Best reply

Posted on Jul 31, 2015 6:31 AM

Remove the Sophos product by following the instructions on this page, and also this one, if applicable. If you have a different version, the procedure may be different.

Back up all data before making any changes. Never install any commercial "anti-virus" or "anti-malware" software again.

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MBP Retina 13" OS 10.10.4 Kernel Panic - Logitech CC the cause?

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