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I Can Not Remember an Apple ID or Password or My Information

I Can Not Remember an Apple ID or Password or my Information

iPad

Posted on Jul 31, 2015 4:38 AM

Reply
1 reply

Jul 31, 2015 7:14 AM in response to basam7

When are you being asked for your id and password ?


If your iPad is on the activation screen then try Recovering a forgotten iTunes Store account name - Apple Support and How to find your Apple ID - Apple Support


If they don't help you find it, and if you were the original purchaser of the iPad (i.e. it wasn't bought used) then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (http://www.apple.com/support/itunes/contact/) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership e.g. original receipt with the serial number on it


If it's a different reason ... ?

I Can Not Remember an Apple ID or Password or My Information

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