JDNanna
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Q: Iphone 5s turned itself off several times last night and itunes cannot find my phone when connected to laptop for backup

Yesterday, despite having 32% battery, my phone switched itself off and gave the indicator on screen to charge.  Switched back on after several attempts.  Showed 1% battery and did it again.  Switched back on then showed 23%.  did this approx. 4 times.

Also had issues with signal over this last few days.  Mainly having none!

Also, connected it to my laptop at lunchtime to back up and iTunes says there is a phone connected but it does not recognise it.

Anybody else had this? Can anyone help please.

iPhone 5s, iOS 8.3

Posted on Jul 31, 2015 6:37 AM

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JDNanna

Q: Iphone 5s turned itself off several times last night and itunes cannot find my phone when connected to laptop for backup

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