itunes ipad backup fails - due to - "not enough space" = 220Gig free!

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Level 1

8 points

itunes ipad backup fails - due to - "not enough space" = 220Gig free!

iPad backup will not complete due to "not enough space" message...

We have not been able to resolve, even after searching itunes help an Apple support.

Host computer running on Win7 home premium. ITunes 12.2.1.16, with and iPad model MC764LL/A, serial DLXG12WCDxxx.

I have removed all backups from the devices portion of itunes, emptied the trash bin, and there is >220Gig free space on the hard drive. I have also tried to relocate the library directory to an Airport Extreme Time Capsule.

ALL a waste of time so far.

Why is there not any help for this most basic of message/issue?

Anyone have a clue?

iPad, iOS 8.3

Posted on Jul 31, 2015 6:02 AM

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Answer 1

Best reply

Ralph9430

Level 7

21,756 points

Jul 31, 2015 7:34 AM in response to FloridaMa

Is your iPad set to automatically backup to iCloud? The message you are seeing might be related to not enough iCloud storage. Check the Settings app.

Settings > iCloud > Backup > On or Off?

Settings > iCloud > Storage > How much storage shows there?

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Answer 2

FloridaMa Author

Level 1

8 points

Jul 31, 2015 8:30 AM in response to Ralph9430

HI, ralph.

That is not the case.

Thanks for trying!

I am trying to backup to any of my trusted computers, both Mac air and windows - gives same message of failure. It is the -30 failure code.

The iCloud backup, shows as successful.

All very very frustrating and a huge time sink.

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Answer 3

Demo

Level 10

166,501 points

Jul 31, 2015 8:57 AM in response to FloridaMa

Since the backup fails on two different computers running two totally different OS's, have you thought about this being a hardware issue? Have you tried another cable or have you tried backing up wirelessly?

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