3 times now I have had a grey 'curtain' run down my screen and then a message telling me to force quit. I have no option but to quit as everything is frozen. Any ideas please??
MacBook Pro, Mac OS X (10.6.8)
Hey Wendy,
If you are getting a gray screen telling you that you must restart your computer, this is known as a "kernel panic." The following article will assist you with troubleshooting - Mac OS X 10.6: If “You need to restart your computer” appears
Thanks for using Apple Support Communities.
Happy computing.
Log and post the kernel panic report using these instructions:
https://support.apple.com/en-us/HT201753
Ciao.
3 times now I have had a grey 'curtain' run down my screen and then a message telling me to force quit. Any ideas please??
