Lost sound on new mac mini

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Lost sound on new mac mini

I've suddenly lost sound on my new mac mini. I do not have external speakers and it's not connected to any other device - I just use the internal speaker. How do I fix this?

Mac mini

Posted on Jul 31, 2015 8:05 AM

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Answer 1

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lllaass

Level 10

210,411 points

Jul 31, 2015 8:20 AM in response to melonga1

Go to System Preferences>Sounds>Output. Is the internal speaker listed? Is it selected?

During bootup do you still hear the startup chime?

Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

About NVRAM and PRAM

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Answer 2

Linc Davis

Level 10

209,541 points

Jul 31, 2015 8:33 AM in response to melonga1

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

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Answer 3

melonga1 Author

Level 1

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Aug 1, 2015 7:44 AM in response to lllaass

Thanks. I discovered that "mute" was checked. No idea how that happened, but thanks for your help.

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