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Iphone 5 keeps restarting/shutting off.

I just got my phone a month ago its an Iphone 5 and it keeps restarting and wont make it past the apple logo, will they fix it at the storeI

iPhone 5, iOS 8.4

Posted on Jul 31, 2015 8:24 AM

Reply
1 reply

Aug 2, 2015 6:58 AM in response to fionafenelon

Hi fionafenelon,


Welcome to the Apple Support Communities!


I understand that your iPhone is restarting unexpectedly and will not boot past the Apple logo. I know this type of situation can be very frustrating, especially since you just got this iPhone a month ago. To troubleshoot this situation, please read over the suggested steps in the attached article below.


If your iOS device restarts or displays the Apple logo unexpectedly - Apple Support


Best regards

Iphone 5 keeps restarting/shutting off.

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