Q: update to windows 10 and install latest itunes but not able to backup my iphone
Using Asus K43S
Intel(R) Core i7-2670QM @ 2.20GHz 2.20 GHz
8.00 GB RAM
Installing Windows 10 Home Edition
Installing iTunes version 12.2.1.16 64bit
Using USB to connect iPhone to iTunes but not able to backup iPhone, after clicked 'backup' button, no response.
iPhone 6, iOS 8.2
Posted on Jul 31, 2015 7:57 AM
by turingtest2,Apple recommended
iPod
It seems that some people running Windows 10 have had success first installing this version iTunes for Windows (64-bit - for older video cards) and then updating that to the current all-64 bit release.
For general advice see Troubleshooting issues with iTunes for Windows updates.
tt2
Posted on Jul 31, 2015 8:06 AM