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I have a iPad 2 With oís 8.4 and when I try to open my mail it only comes out a white page With some blue icons from the mail page but it doesnot show my mail it takes me right back to desktop

I Have a iPad 2 With oís 8.4 and i cant open my mail. i press the mail icon and only a white page comes up and it shuts down After 5 sec. and it takes me to the desktop .. Everything else works fine . Pelase help.

iPad 2, iOS 8.4

Posted on Jul 31, 2015 12:41 PM

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1 reply

Aug 2, 2015 10:09 AM in response to Esmi_83

Hello Esmi_83,


Welcome to the Apple Support Communities!


I understand that when you try to open Mail on your iPad, you only see a white screen for a few seconds and then the app closes back to your Home screen. To troubleshoot this situation, there are two different steps I would recommend.


First, use the information in the attached article below to force Mail to close completely.


Force an app to close in iOS - Apple Support


After Mail is closed, use the instructions in the next attached article to restart your iPhone.


Restart your iPhone, iPad, or iPod touch - Apple Support


Once your iPhone has been turned back on, open Mail and test the application.


Have a great day

I have a iPad 2 With oís 8.4 and when I try to open my mail it only comes out a white page With some blue icons from the mail page but it doesnot show my mail it takes me right back to desktop

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