Iphone 4s frozen with iTunes logo above arrow and charger. How do I unfreeze?

Hi neville7,

The phone is in recovery mode. The only way to restore it is with a PC with iTunes installed. When your device is connected, iTunes will show a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode. Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup. If it's still unresolved, contact Apple supportor take your device to an Apple Retail Store or Apple Authorized Service Provider.