iTunes 12 does not recognize my ipod

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iTunes 12 does not recognize my ipod

Just want to state that iTunes *****. Every new version they launch has bugs. This time (version 12) does not recognize my iPod and now I need to reset it as a new one and all the content and settings will be erased.

iTunes is a selling point for Apple products and they should tested before launching new versions.

Good job Apple, you made me frustrated again.

Additional token: iTunes takes forever to start, more than 3 min (in 2015!).

Windows 8

Posted on Jul 31, 2015 10:53 AM

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Answer 1

Brett L

Community Specialist

Aug 2, 2015 8:55 AM in response to granmaestro

Greetings granmaestro,

It sounds as if you are having a frustrating time with iTunes not recognizing your iPod, and as someone who uses my iPod daily I can certainly sympathize. I would suggest that you troubleshoot using the steps in this article - iPhone, iPad, or iPod not recognized in iTunes for Windows.

Thanks for using Apple Support Communities.

Be well.

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