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Helpful answers
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Aug 2, 2015 11:17 AM in response to RuthfromAgdeby Jason L,Hey there Ruth,
Welcome to Apple Support Communities.
From what I gather, there's an issue logging into a user account on your MacBook Pro. If the issue is related to the password for the user account, use article below to resetting the account password.
Change or reset a user account password on your Mac - Apple Support
If you know the password and the issue only occurs in a specific user account, take a look at this article and try starting up your Mac in safe mode:
Try safe mode if your Mac doesn't finish starting up - Apple Support
So long.
