Q: I didn't receive reset email.

Hi , I have a question about iCloud account . Recently I forgot my security code on my iPhone 4, I gave a restore in iTunes. After the restore, he asked me iCloud account , I shoved it says it is disabled. I tried to reset my password but it seems that I can not e-mail password reset . What can I do in this case ! ?

iPhone 4, iOS 8.0.2

Posted on Jul 31, 2015 3:24 PM

I have this question too

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by FoxFifth,Helpful

FoxFifth Jul 31, 2015 3:29 PM in response to Edward9911
Level 7 (27,534 points)

iPhone

Jul 31, 2015 3:29 PM in response to Edward9911

If it was the login passcode on your phone rather than the Apple ID password, the following has instructions: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If it was the Apple ID password and you didn't receive a reset email, the following may help: If you didn't receive your verification or reset email - Apple Support
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by Edward9911,

Edward9911 Jul 31, 2015 3:35 PM in response to FoxFifth
Level 1 (0 points)

Jul 31, 2015 3:35 PM in response to FoxFifth
I checked all the steps that were there in the topic. Other ideas ? It would be better if I Contact Phone ! ?
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by FoxFifth,

FoxFifth Jul 31, 2015 3:41 PM in response to Edward9911
Level 7 (27,534 points)

iPhone

Jul 31, 2015 3:41 PM in response to Edward9911

If it is the Apple ID password (and not the phone login passcode) that you have forgotten and you aren't able to reset then contact: Contact Apple for help with Apple ID account security - Apple Support
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Q: I didn't receive reset email.

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by FoxFifth,★Helpful

by Edward9911,

by FoxFifth,

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by FoxFifth,Helpful