Unable to make calls thru WIFI

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Level 1

4 points

Unable to make calls thru WIFI

Several months ago, I was able to make and receive calls through my MAC/Ipad via my wifi on my iPhone. Now, I am unable to do so. The message I keep getting is that all devices need to be on the same wifi which they all are. I haven't done anything different, no changes to my router. I am using OS X Yosemite 10.10.4 if tis helps. I don't have this problem with my iPhone and work IPAD when Im at work.

Can anyone help me?? Thank you in advance!

MacBook Air (13-inch, Early 2014)

Posted on Jul 31, 2015 3:44 PM

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Answer 1

Best reply

BradPDX

Level 1

128 points

Jul 31, 2015 3:54 PM in response to RN0427

Try this: disconnect everything from your Wifi network. Join them all back. See if it works.

Make sure Bluetooth is ON on all devices.

My hunch is that they appear to be on the same network, but they are not. There is some difference, which is why it works at work.

You might also try restarting your Wifi router, can't hurt.

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Answer 2

RN0427 Author

Level 1

4 points

Jul 31, 2015 7:15 PM in response to BradPDX

Thank u so much for your help. I happened to be chatting with Apple support and they said the same thing that even though it looked like they were on the same network they weren't. All I needed to do was, from my phone 'forget the network' then reconnect to it. That did the trick!

thank u again!!

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