My iPod 5th gen. suddenly turned off and won't turn back on. What should I do? I don't want to loose any of my music or pictures in it.

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My iPod 5th gen. suddenly turned off and won't turn back on. What should I do? I don't want to loose any of my music or pictures in it.

Hi, sorry to bother but I have some complications with my fifth generation iPod touch. I was listening to music all day and was fully charged then suddenly my iPod turned off by itself and now it does not want to turn back on. I have pressed the Home and Sleep/Wake button strategy and still does not work. For how long should I be pressing the buttons? Also, i would not like to loose any of my music or photos in my I really need my iPod.

iPod touch

Posted on Jul 31, 2015 7:22 PM

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Answer 1

Jul 31, 2015 8:24 PM in response to edelgado12

Hard reboot it. Hold Power and Home buttons simultaneously. Should take about 15-20 seconds before the Apple shows up. Mine did this today as well and I'd like to know the reason behind it.

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Answer 2

lllaass

Level 10

210,411 points

Aug 1, 2015 7:11 AM in response to edelgado12

Try the remaining items of the following. However, erasing the iPod may be required.:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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