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safari fails to open page

Hello


I am hoping someone can help.

For some reason Safari fails to download certain pages (that I can easily access with Google Chrome) frequently, yet would open at a later time with no problems.

Can anyone enlighten me as to what the issue is?


thank you

Posted on Jul 31, 2015 8:09 PM

Reply
3 replies

Aug 1, 2015 3:15 AM in response to rjc13160

Go step by step and test.


1. Delete Caches.db


Close all windows and quit all applications.

Hold "option" key down and click "Go" menu in the Finder menu bar.

Select "Library" from the dropdown.


Library > Caches > com.apple.Safari > Caches.db

Right click the Caches.db file and select "Move To Trash.

Close windows and relaunch Safari.



2. Empty Caches


Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.


3. Delete Cookies


Safari > Preferences > Privacy > Cookies and other website data:


Click the “Details” button.

Remove all cookies except ones from Apple, your internet service provider and banks.


4. Safari > Preferences > Extensions


Turn off Extensions if any and launch Safari again to test.

Turn on those one by one and test.

Aug 1, 2015 7:16 PM in response to rjc13160

Thank you Dominic and Eric, but none of the suggestions actually worked.

I finally got on line with Apple Technical Support and they could not solve the issue either.

It seems more like a security issue as I only have 2 Sites I cannot access regularly (a toss up as at times they load fine).

Google Chrome has no issue but I have the same Problem with Firefox which indicates to me that the problem is SITE related not BROWSER related.

safari fails to open page

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