Q: My iphone 5c has phoned out and sent messages on its own whilst on charge. This has happened on three separate occasions. Af ... My iphone 5c has phoned out and sent messages on its own whilst on charge. This has happened on three separate occasions. After the second time I had my phone fully checked for any hardware problems and it was reset but the problem has happened agai more
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Helpful answers
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Jul 31, 2015 10:21 PM in response to Heavenlystarsby modular747,Do these calls and texts occur when the phone is in your pocket? Has the phone ever been jailbroken?
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Aug 1, 2015 12:30 AM in response to modular747by Heavenlystars,Hi,
Thank you for your response - no the phone was not in my pocket it was on a shelf charging, on its own!.. Not sure what jailbroken means but it has not been tampered with to my knowledge, I believe it is still locked to my network provider EE. I am not sure how many texts it sent this time around but it appears to have called two of my contacts - I am trying to find out from them what it has sent/done. On the previous time that this happened the phone actually accessed my photos and sent one out to one of my contacts - it did this on its own - the first thing I knew about it was when the person texted me back and asked why I had sent it. I feel that I can't trust the phone at the moment. I have owned the phone from new and it is approx. 18months old. I have used it to teather to my PC, ipad and my son's android phone when the wifi and phone lines were down (we live in a very rural area). Could I have picked up a bug? It has only recently been analysed by an apple store who ran a full diagnostic check and they reset the whole phone for me as a precaution as the check gave the phone a full bill of health. I have spoken to apple support and they have suggested that I change my apple id password which I have done but I am terrified that the phone will go AWOL again as I am not convinced that this is necessary the answer!
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Aug 1, 2015 1:38 AM in response to Heavenlystarsby modular747,If your phone was restored to factory settings (without restoring a backup), there is nothing further you can do, or the other participants in this user-to-user forum can suggest.