My iPhone 5s keeps turning off constantly ! I always hold down the power button and start button at the same time and most of the time it works and other times it doesnt work. Can someone please help me so that this doesnt keep happening too me.

Question

My iPhone 5s keeps turning off constantly ! I always hold down the power button and start button at the same time and most of the time it works and other times it doesnt work. Can someone please help me so that this doesnt keep happening too me.

Posted on Jul 31, 2015 10:29 PM

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Answer 1

Brett L

Community Specialist

Aug 2, 2015 2:45 PM in response to BallyWorld2015

Hey BallyWorld2015,

If you are having an issue with your iPhone shutting down during use, I would suggest that you troubleshoot using the steps in this article - If your iOS device restarts or displays the Apple logo unexpectedly.

Thanks for using Apple Support Communities.

Happy computing.

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