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Q: Why do I have to restart my computer each time I want to open iTunes or iTunes will not open.

Why do I have to restart my computer each time I want to open iTunes.

Acer computer, Windows 7

Posted on Aug 1, 2015 12:40 AM

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Q: Why do I have to restart my computer each time I want to open iTunes or iTunes will not open.

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  • by turingtest2,

    turingtest2 turingtest2 Aug 1, 2015 3:54 AM in response to cutiefool
    Level 10 (85,813 points)
    iPod
    Aug 1, 2015 3:54 AM in response to cutiefool

    That suggests iTunes might not be shutting down properly when you close it. Are there any error messages or did you find out by trial and error that a reboot lets you back in? Have you tried using task manager (Ctrl+Alt+Del) to kill the iTunes process?

     

     

     

    For general advice see Troubleshooting issues with iTunes for Windows updates.

     

    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

     

    Review the other boxes and the list of support documents further down the page in case one of them applies.

     

    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

     

     

     

    Your library and device backups should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

     

     

     

    If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.

     

     

     

    tt2

  • by cutiefool,

    cutiefool cutiefool Aug 1, 2015 2:06 PM in response to turingtest2
    Level 1 (0 points)
    Aug 1, 2015 2:06 PM in response to turingtest2

    Thanks so much for your quick response. ... I found by trial and error that rebooting the computer would then allow iTunes to open. I'll try the other links you gave. Thanks again.