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I downloaded the OverDrive app on my I pad 2 buIt when I came to register, a box appeared saying no internet access, even though I was logged on. I removed the app then downloaded it again but the same thing happened, any Ideas?

I Downloaded the OverDrive app on my I pad2 but when I came to register my account, a box appeared saying no internet access, even though I was logged on. I removed the app and downloaded again, but the same thing happened, any Ideas?

iPad 2, iOS 8.1

Posted on Aug 1, 2015 6:46 AM

Reply
1 reply

Aug 3, 2015 6:39 AM in response to arthurfromstalybridge

Hello, arthurfromstalybridge.


Thank you for visiting Apple Support Communities.


I understand that you are receiving an error when attempting to use an app downloaded from the App Store. Are you connected to a known good Wi-Fi network when attempting to use the application? Do any other applications that use internet experience the same issue? Here are a couple troubleshooting articles that may help with this scenario. Keep in mind that you may have to reach out to the developer of the application for further assistance.


If an app you installed unexpectedly quits, stops responding, or won’t open


Fix issues on your iOS device

If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:

  1. Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time.
    Time Zone might list another city in your time zone.
  2. Make sure that your iOS software is up to date. Tap Settings > General > Software Update or connect your iOS device to iTunes and click Check for Update
    on your device's Summary page.
  3. Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular.
    If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
  4. Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
  5. Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
  6. Reset (turn off and then on again) your Wi-Fi router.

If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.


Can't connect to the iTunes Store


Regards

I downloaded the OverDrive app on my I pad 2 buIt when I came to register, a box appeared saying no internet access, even though I was logged on. I removed the app then downloaded it again but the same thing happened, any Ideas?

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