ipod classic not syncing 12.1.2

Hi Molly, not sure if you have this issue still? Anyhow I have the PERFECT solution to fix this issue, and it's very simple to do? Forget everything else that you have tried. OK firstly open your Windows Explorer (folder on your taskbar - lower left side, the one near Start on windows 10) then plug your ipod into your usb port. Then click onto THIS PC and wait for windows explorer to scan your device, it will show up on the right hand side along with your other Devices and Drives [i.e. OS (C:)] it will appear just like your main drive C (or whatever yours is) when this has appeared, right click with your mouse onto that and you will have an option to FORMAT, click onto that and follow the procedures provided within the box that appears and click FORMAT or APPLY (I forgot which, but you get the point) once this has been done, you should notice that your ipod will be going through the rebooting procedure, once that has completed and reset itself, you now need to open iTunes which will then welcome you as if you have just bought your ipod ;o) sorted.

You may have more luck with the "for older video cards" version. The last one that works with 64-bit Vista is:

iTunes 12.1.2.27 for Windows (64-bit - for older video cards)- itunes64setup.exe (2015-04-09)

See also Troubleshooting issues with iTunes for Windows updates for general advice and Re: Corrupt iPod classic just to rule out any issues with the device itself. Try an alternate cable/port.

tt2

I am having the same problem except I am running Windows 10 with iTunes 12. Both recognize my iPod classic, I have a 120GB and 160 GB Classics, that I love. My problem is mainly with the new iTunes, not only did I have to re-download ALL of my music, but also my Podcasts that I had were wiped out by the new iTunes. Now my 120 GB will not sync with the new iTunes and I will not hook up my 160 GB until I can find a way to get back ALL of my Podcasts.

This is a huge pain in the butt and I am searching for some answers.

Did you check to see if your content was still on the computer before redownloading? It may have been a case of Empty/corrupt iTunes library after upgrade/crash.

Regarding the podcasts see Re: Why did iTunes 11.1 (126) delete all (SEVERAL HUNDRED) Podcasts? and this post later in the same thread that mentions some possible file recovery tools that might be able to reclaim some of the lost files. If the lost episodes are on your iPod see Recover your iTunes library from your iPod or iOS device.

tt2

I just went with the easier route and "Transferred my Purchases" from my iPod. It was quicker and easier IMO and with the music that I physically own I have backed up on several different external HD's (never hurts to be careful). Now I am looking into how I can get all of my podcasts off of my 160GB and into iTunes. If I can do that then I will be golden and start focusing on the syncing issue.

Also, Thank You for a very quick reply.

Do your backups not include the library files and the podcasts? If so restore everything from there. If not see Backup your iTunes for Windows library with SyncToy for the future and make sure your backup captures everything.

tt2

There is a new release of iTunes for Windows XP 32-bit and Windows Vista 32/64 which includes support for iOS 9.

• iTunes 12.1.3.6 for Windows (32-bit) - iTunesSetup.exe (2015-09-16)
• iTunes 12.1.3.6 for Windows (64-bit) - iTunes6464Setup.exe (2015-09-16)
• iTunes 12.1.3.6 for Windows (64-bit - for older video cards)- iTunes64Setup.exe (2015-09-16)

tt2

Hi TT2 I'm having the same issue with ipod classic 160.all tests pass in diagnostic except last one where it says no ipod, iPhone or ipad found. it sees the ipod connected to the usb but no sync. I also went to Norton's with this issues, removed ns with backup & still the same issue.

If you put the device in disk mode can you view it in Windows Explorer?

Is the iPod service running? Click the start button and type in services.msc then press enter/return. Start the iPod Service if it is isn't running and try again. If it isn't listed tear down and reinstall iTunes. See Troubleshooting issues with iTunes for Windows updates.

tt2

ipod service is running in manual

Back to this question then, if you put the device in disk mode can you view it in Windows Explorer?

tt2