It says it cannot connect to the iTunes Store when I'm making an in-app purchase what should I do

Hi, Pheeranatheron.

Thank you for visiting Apple Support Communities.

I understand that you are unable to make and in-app purchases and receive a prompt indicating that you can't connect to the iTunes Store. Here are a couple troubleshooting articles that may help with this issue.

Fix issues on your iOS device

If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:

1. Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time.
   Time Zone might list another city in your time zone.
2. Make sure that your iOS software is up to date. Tap Settings > General > Software Update or connect your iOS device to iTunes and click Check for Update
   on your device's Summary page.
3. Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular.
   If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
4. Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
5. Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
6. Reset (turn off and then on again) your Wi-Fi router.

If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.

Can't connect to the iTunes Store

Cheers