HT202731: Using Apple Diagnostics
Learn about Using Apple Diagnostics
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Aug 3, 2015 1:04 PM in response to Busymanby Raybye,I am having the same problem as well. I have had two repairs on my logic board this year and now need another one. It's impossible to get an appointment in a Genius Bar in London. I had to wait all day for a free spot in an Apple store after refusing to go to an independent Authorised dealer after they failed to repair my computer at the first attempt.
I lived in Japan for a while and I had a known issue with my Imac. I called Apple support who answered in English. They arranged a courier to come and collect my computer and returned it within the same week for free. I have no idea why it's so hard to get anything done in the UK.