Cant recover or update my iPhone 4s iOS 8.2

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Cant recover or update my iPhone 4s iOS 8.2

My iPhone 4s iOS 8.2 didnt find anymore network or sim-card couple days ago. Tested with other sim-card and same problem. Then I tried update my phone on wi-fi to newest iOS 8.4 but that didnt work. I have tried recover and update my phone with iTunes but not working. Now when I start my phone, it shows up "link iphone to itunes" and when I try update or recover my phone, its start recover my phone but processbar hangs to 60% and iTunes says "Unknown error 1". Tried recover my phone several times but same problem everytime.

iPhone 4S, iOS 8.2

Posted on Aug 1, 2015 12:03 PM

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Answer 1

mario49

Community Specialist

Aug 3, 2015 11:16 AM in response to k_rtz

Hey k_rtz,

Thanks for the question. If I understand correctly, you are trying to restore the iPhone but is not working correctly. It looks like you have already done some troubleshooting. I would recommend that you read this article, it may be able to help the issue.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Thanks for using Apple Support Communities.
Have a good one

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