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getting error(-1)

Dear Sir,

while updating my iPad .. error (-1)


please resolve

iOS 7

Posted on Aug 1, 2015 1:04 PM

Reply
Question marked as Best reply

Posted on Aug 1, 2015 1:45 PM

Check for hardware issues

Errors: 1

Your device or computer might have a hardware issue that stops the update or restore from completing.

  1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Make sure that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.

If you still see the error message, check for outdated or modified software.


From here > Get help with iOS update and restore errors - Apple Support

1 reply
Question marked as Best reply

Aug 1, 2015 1:45 PM in response to 1Advertainment

Check for hardware issues

Errors: 1

Your device or computer might have a hardware issue that stops the update or restore from completing.

  1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
  2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
  3. Make sure that your security software and settings are allowing communication between your device and update servers.
  4. If you still see the error message when you update or restore, contact Apple support.

If you still see the error message, check for outdated or modified software.


From here > Get help with iOS update and restore errors - Apple Support

getting error(-1)

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