HT204073: Find the serial number or IMEI on your iPhone, iPad or iPod touch

Learn about Find the serial number or IMEI on your iPhone, iPad or iPod touch
adrianamichelle

Q: I lost my iPhone and can't seem to find the serial number on iTunes or iCloud

I checked my devices on iTunes but none appeared and I don't find the serial number on iCloud. What should I do?

iPhone 6

Posted on Aug 1, 2015 2:10 PM

Close

Q: I lost my iPhone and can't seem to find the serial number on iTunes or iCloud

  • All replies
  • Helpful answers

  • by FoxFifth,

    FoxFifth FoxFifth Aug 1, 2015 3:58 PM in response to adrianamichelle
    Level 7 (26,330 points)
    iPhone
    Aug 1, 2015 3:58 PM in response to adrianamichelle

    The serial number will only be available in iTunes if you have ever backed the iPhone up using iTunes on that computer. If you have, see the instructions below from Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support

     

    If that isn't possible, it would be on your support profile at supportprofile.apple.com but only if you had previously entered it there.

    The other possibility would be on the device packaging if you still have that and possibly on the receipt, depending on where you bought it.

    If you can use iTunes on your computer but don't have your device:

    1. Go to iTunes > Preferences (Mac) or Edit > Preferences (PC).
    2. Click the Devices tab.
    3. Hold your mouse over a backup to display the serial number for that device. You'll also see the IMEI/MEID and CDN for your iPhone or iPad (cellular model).