iTunes is saying my code has already been redeemed, yet it hadn't. I put it in twice. It's an American Express certificate, and I've done these several times before with no trouble, what could be up ?

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iTunes is saying my code has already been redeemed, yet it hadn't. I put it in twice. It's an American Express certificate, and I've done these several times before with no trouble, what could be up ?

iTunes store is saying my certificate ( which I got today from American Express ), has already been redeemed, yet I know it hasn't. What's up ?, and How do I fix it ?

iPod classic, Windows 8

Posted on Aug 1, 2015 9:31 PM

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Answer 1

King_Penguin

Level 10

334,150 points

Aug 1, 2015 11:10 PM in response to crazyak

If you are getting that it's been redeemed then try contacting who you got it from and see if they will replace it.

You could also try contacting iTunes Support, but they are probably unlikely to tell you who redeemed it (unless it was your account) : http://www.apple.com/support/itunes/contact/

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